Contact Us

Get in touch

• Phone: 01600000000 (support line, Mon–Sat 10am–8pm)
• Email: support@salebangladesh.com — we reply within one working day
• WhatsApp: message us on 01600000000 for the fastest reply on order updates
• Office: Sherawapara, Begum Rokeya Shoroni, Dhaka 1216, Bangladesh

Before you write

The fastest way to check an order is to look it up in your email or SMS confirmation — it contains your order number and courier name. Have that number ready and we can tell you the exact status in one message.

Common questions

When will my order arrive?

Orders inside Dhaka are usually delivered within 1–2 working days. Outside Dhaka takes 2–4 working days. You will receive a tracking message once the parcel leaves our warehouse. See our shipping policy for full details.

Can I pay when the parcel arrives?

Yes. We offer cash on delivery, and you can also pay by card or mobile banking. See payment options.

Can I return a product?

Yes, most unused products in original packaging can be returned within 7 days of delivery. See returns and replacement for the full process and exceptions.

Do you sell in bulk?

We do. For wholesale and reseller enquiries, email us with the product slugs and quantities you are interested in, and we will send a quotation.

Response times

• WhatsApp and phone — usually within a few hours during business hours
• Email — within 1 working day

For a faster answer, please include your order number and the product name. It lets us skip straight to the right information.