Privacy Policy

Information we collect

When you place an order we collect:

• Contact details — name, phone number and email address
• Delivery address — full address, district and any landmark you provide
• Order details — the products, quantities and amounts you ordered

We also record basic browsing information such as pages viewed and the device and browser you used, so we can see which parts of the site need improving.

How we use your information

• To process, deliver and support your order
• To contact you about your order, delivery or a return
• To send order updates by SMS and email
• To improve our products, pricing and website
• To detect and prevent fraud or abuse of the site

We do not sell your personal information to anyone, and we do not share it beyond the delivery partners needed to get your parcel to you.

Who we share it with

Your information is shared only with parties who need it to fulfil your order:

• Courier and delivery partners (your name, phone number, address and parcel contents)
• Payment processors, to complete the transaction you chose

These partners are required to keep your information confidential and use it only for delivery or payment.

Cookies

We use cookies to keep your cart and preferences between visits, and to understand how the site is used. See our cookie policy for details.

Data retention

We keep your order records for as long as needed to handle returns, warranty claims and legal or accounting requirements. We do not keep payment card details at any point.

Your rights

You can ask us at any time to:

• Tell you what personal information we hold about you
• Correct any information that is wrong or out of date
• Delete your information where we are not required to keep it
• Stop us contacting you for marketing

Email support@salebangladesh.comwith your request and we will respond within a reasonable time.

Security

We use HTTPS to encrypt data in transit and restrict access to order data to the staff who need it. No system is perfectly secure, but we treat your data seriously and never store card numbers or CVV codes.

Children

Our site is a general shopping site and is not directed at children. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us personal information, contact us and we will delete it.

Third-party links

Some product pages may include links to external manufacturer or brand sites. We are not responsible for how those sites handle your information — please review their privacy policies.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows the most recent version, and we will make any significant change clear.

Contact

Questions about your privacy can be sent to support@salebangladesh.com or by post to Sherawapara, Begum Rokeya Shoroni, Dhaka 1216, Bangladesh.